Welcome to XLR8 America! These Terms & Conditions govern your use of our website and services, including our SMS messaging platform. By accessing our services, you agree to these terms.
SMS Messaging Terms
1. Service Description: By opting in to receive SMS messages from XLR8 America, you consent to receive text messages such as appointment reminders, order updates, and account notifications.
2. Messaging Frequency: Messaging frequency may vary based on your interactions with us.
3. Message & Data Rates: Standard message and data rates may apply. Please check with your mobile carrier for details.
4. Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying “STOP” to any message. You may receive a final confirmation message before your opt-out request is processed.
5. Help Instructions: For assistance, reply “HELP” to any message or contact us via Contact.
User Responsibilities
• Ensure that the information you provide, including your phone number, is accurate and up-to-date.
• Do not misuse or abuse our SMS services.
Privacy Policy
All data collected through our SMS services is subject to our Privacy Policy. Visit our Privacy Policy for more details.
Limitation of Liability
XLR8 America is not responsible for delays or failures in delivering SMS messages due to factors outside our control, such as network issues or carrier limitations.
Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time.
Contact Us
For questions or concerns regarding these Terms & Conditions, please contact us at:
- Email: [email protected]
- Phone: (888) 391-3909
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from XLR8 America, you may receive messages related to the following:
Conversations (External) regarding:
- Appointment reminders
- Scheduling appointments
- Follow-up messages
Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from XLR8America at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/follow-up, etc.].
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from XLR8America in the following way:
- By submitting an online form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at [email protected]
- Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary